Inology IT – Privacy Policy
Introduction
This is the privacy policy for Integration
Technology (NW) Ltd T/A Inology IT, which explains our use of personal data in
relation to the various IT services we provide (“Services”) and through
the operation of our website at www.inology.co.uk (“Site”).
Integration Technology (NW) Ltd T/A Inology IT is a
company incorporated in England with company number 07462560 and having its
registered office at 90-92 High Street West, Glossop, Derbyshire, SK13 8BB (we, us and our).
For the purposes of the Data Protection Act 1998, as that Act may be
amended or replaced (“Data Protection Legislation”), we are the data
controller.
We are committed to protecting your privacy.
This policy explains how we use personal data we may obtain from or about
you in relation to your use of our Services or the Site.
To help make things clearer, we use the following
terms to describe the different categories of individuals:
Browser: means any person
accessing our Site.
User: means (i) an
individual to whom we are contracted to provide the Services (being a sole
trader or someone using the Services in a personal capacity) or (ii) an
individual employee, consultant or contractor of one of our customers, who is
authorised to use the Services by that customer.
We reserve the right to change this privacy policy
from time to time by changing it on the Site. This privacy policy was last
updated on 05 January 2023.
Information we may
collect from you
We may collect and process the following
information about you:
- Query Information: this is the information you provide when you
use the Contact section of our Site to send a message or ask a question or
to request one of our guidance materials or subscribe to our educational
emails.
- Cookie Information: this is the information we obtain from the
use of Cookies as explained in the Cookies section below.
- Registration Information: this is the email log-in and password
details if you are a User.
- Account Information: this is the information on a User’s use of
the Services.
- Survey Information: this is information from surveys that we
may, from time to time, run on the Site for research purposes if you
choose to respond to or participate in them.
Cookies
When you interact with the Site, we try to make
that experience simple and meaningful. When you visit our Site, our web server
sends a cookie to your computer or mobile device (as the case may be).
Cookies are small pieces of information which are issued to your computer or
device when you visit a website or access or use a mobile application and which
store and sometimes track information about your use of the Site. A number of
cookies we use last only for the duration of your Site session and expire when
you close your browser. Other cookies are used to remember you when you return
to the Site and will last for a longer period.
We use only “analytical” cookies in order to:
- remember that you have visited us before; this means we can
identify the number of unique visitors we receive;
- customise elements of the promotional layout and/or content of the
pages of the Site; and
- collect anonymous statistical information about how you use the
Site (including how long you spend on the Site) and where you have come to
the Site from so that we can improve the Site and learn which parts of the
Site are most popular.
Most web and mobile device browsers automatically
accept cookies but, if you prefer, you can change your browser to prevent that
or to notify you each time a cookie is set. You can also learn more about
cookies by visiting www.allaboutcookies.org which
includes additional useful information on cookies and how to block cookies
using different types of browser or mobile device. Please note, however, that
by blocking or deleting cookies used on the Site, you may not be able to take
full advantage of the Site.
Cookie settings
Uses made of your
information
We will use the information held about you in the
following ways:
- We use Query Information to deal with and respond to your comments,
queries and requests;
- We use Cookie Information as explained in the Cookie section above;
- We use Registration Information in relation to setting up your
account to enable us to provide our Services;
- We use Registration Information to contact Users about any changes
to the Services.
- We use Account Information to check that use of the Services is in
accordance with our customer agreements;
- We use Registration Information for the purposes of security, and
prevention and detection of fraud;
- We use Registration Information to contact Users with marketing
materials where we are entitled to do; and
- We use Survey Information for the purposes of market research.
Basis for processing
We are entitled to use your data as described in
paragraph 1 above as we are responding to your request and therefore have your
consent to this processing.
We are entitled to use your data as described in
paragraphs 3, 4 and 5 as we require to do this as part of our contractual
obligations to provide the Services.
We are entitled to use your data as described in
paragraphs 2, 6, 7 and 8 above as the purposes stated are within our legitimate
interests.
Information sharing
We share personal information in the following
ways:
- In the event that we sell or buy any business or assets, in which
case we may disclose personal data to the prospective seller or buyer of
such business or assets but only to the extent this is reasonably
necessary and cannot reasonably be redacted.
- If we or substantially all of our assets are acquired by a third
party, in which case personal data we hold as explained in this privacy
policy may be part of the transferred assets to the extent this cannot
reasonably be redacted.
- We may disclose your personal information if we are under a duty to
disclose or share your personal data in order to comply with any legal
obligation.
- We may disclose personal information if we believe that such action
is necessary to prevent fraud or cyber crime or to protect the Site or
rights, property or personal safety of any person.
- We may disclose your personal information to a third party
technology partner with whom we engage with to provide any discrete
element of our Services or the technology platform on which it runs (“Third
Party Provider”). All disclosures or transfers of personal data
to any Third Party Provider will only be for specific agreed purposes and
shall be in accordance with applicable data protection legislation.
Basis for processing
We are entitled to disclose your data as described
in paragraphs 1, 2 and 5 above as the purposes stated are all within our
legitimate interests.
We are entitled to disclose your data as described
in paragraph 3 on the basis that we are legally required to do so.
We are entitled to disclose your data as described
in paragraph 4 above as the purposes stated are necessary to protect the
interest of the individuals concerned.
Public forums
The Site may, from time to time, make chat rooms,
message boards, newsgroups and/or other public forums available to its users.
Any information that is disclosed in these areas becomes public information and
you should exercise caution when using these and never disclose your personal
information.
External links
The Site may, from time to time, contain links to
external sites. We are not responsible for the privacy policies or the content
of such sites.
Security
We place great importance on the security of all
personally identifiable information associated with our users. We have security
measures in place to attempt to protect against the loss, misuse and alteration
of personal information under our control. For example, our security and
privacy policies are periodically reviewed and enhanced as necessary and only
authorised personnel have access to personal information. Whilst we cannot
ensure or guarantee that loss, misuse or alteration of information will never
occur, we use all reasonable efforts to prevent it.
You should bear in mind that submitting information
over the Internet is never entirely secure. We cannot guarantee the security of
information you submit via the Site while it is in transit over the Internet,
and any such submission is at your own risk.
If you use a shared computer or a computer in a
public place, it is advisable to close your browser when you have finished your
user session to help ensure others do not access your personal information.
Storage of your
information
Information that you submit via the Site is sent to
and stored on secure servers located in the United Kingdom and Ireland. This is
necessary in order to process the information. Information submitted by you may
be transferred by us to our other offices and/or to the third parties mentioned
in the circumstances described above (see Information sharing), which may be
situated outside the European Economic Area (EEA) and may be processed by staff
operating outside the EEA. The countries concerned may not have similar data
protection laws to the EEA. Where we transfer your information we will take all
steps required by Data Protection Legislation to ensure that your privacy
rights continue to be protected.
How long we will store
your personal data
We only store your information for as long as is
necessary for the purpose it was obtained or for any additional purpose we have
explained to you. We also implement policies to regularly audit the personal
data we hold to ensure we do not retain any personal data for longer than we
are entitled to.
Your rights
Under Data Protection Legislation there are various
rights which can apply in respect of information held about an individual.
These rights are as follows:
- Access to information: You have the right to request a copy of the
information we hold about you. If you would like a copy of some or all of
your personal information, please email us at info@inology.co.uk
- Ensuring accuracy of information: We want to make sure that
your personal information is accurate and up-to-date. You may ask us to
correct or complete information that is inaccurate or incomplete.
- Right to erasure: You may have a right to erasure, which is
more commonly known as the ‘right to be forgotten’. This means that in
certain circumstances you can require us to delete personal information
held about you.
- Ability to restrict processing: You may also have the
right to require us to restrict our use of your personal information in
certain circumstances. This may apply, for example, where you have
notified us that the information we hold about you is incorrect and you
would like us to stop using such information until we have verified that
it is accurate.
- Right to data portability: You may have the right to receive personal
data we hold about you in a format that enables you to transfer such
information to another data controller (e.g. such as another service
provider).
- Review by an independent authority: You
will always have the right to lodge a complaint with a supervisory body.
The relevant authority in the UK is the Information Commissioner’s Office.
- Preventing direct marketing: We do not sell your data. From time to time,
we may send emails containing information about new features and other
news about us. This is considered direct marketing. You have the right to
stop us from contacting you for these purposes. We will always inform you
if we intend to use your personal data for such purposes, or if we intend
to disclose your information to any third party for such purposes. You can
usually exercise your right to prevent such marketing by checking certain
boxes on the forms we use to collect your data. You can also exercise the
right at any time by contacting us at info@inology.co.uk
- Objecting to other uses of your information: You
may also have the right to object to our use of your information in other
circumstances. In particular, where you have consented to our use of your
personal data, you have the right to withdraw such consent at any time.
You may do this by contacting us at info@inology.co.uk
Contacting us
Please submit any questions, concerns or comments
you have about this privacy policy or any requests concerning your personal
data by email to info@inology.co.uk
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