Email that doesn't get spoofed. Files where people can actually find them. One login, one password reset, one place to remove a leaver. We set up and run Microsoft 365 the way it should have been on day one — and we keep it that way.
The four things small-business owners tell us they wanted from Microsoft 365 — and rarely got from the original setup.
One login gets your team into everything they need. When someone leaves, one click removes them from the lot — email, files, apps, the works. No spreadsheet of passwords, no orphan accounts haunting your tenant.
Your domain set up properly so invoices land in the right inbox, not the spam folder — and so nobody can send fake emails pretending to be your finance team. The bit most small-business tenants quietly skip.
SharePoint and Teams structured the way you actually work — not the default Microsoft demo. Sensible folders, controlled guest sharing, retention so old contracts don't disappear. Search that finds things first time.
Starter on Monday morning? Their laptop ships pre-configured, encrypted and signed in before they sit down — no engineer visit, no half-day setup. Lost device? Wiped from our admin centre, not a panic call.
Sits inside the SecureState™ Cyber Security category — identity, endpoint, threat detection and recovery. Reviewed every 90 days as part of how we run your IT, not a one-off audit that decays.
See how SecureState worksFor the technically curious or the IT contact at your business — here's the actual Microsoft stack we configure and run.
Business Basic / Standard / Premium, E3, E5, F1/F3 — mapped per user, never over-bought. Microsoft NCE annual or monthly. Quarterly true-up. Custom domain, DNS, retention policies, sharing defaults, external collaboration controls — all to a documented baseline.
Microsoft Entra ID with MFA enforced via Conditional Access. Break-glass accounts protected. Named admin roles with Privileged Identity Management (PIM) where licensing supports it. Group-based licensing so onboarding and offboarding are one click.
DKIM, DMARC and SPF configured to enforce, not monitor. Defender for Office anti-phishing and safe-links policies. External-sender warnings on. Connector hygiene reviewed. Quarterly DMARC report check.
Microsoft Intune for Windows and macOS. Windows Autopilot for zero-touch deployment. BitLocker on every device. Baseline security policies, app deployment, compliance reporting. iOS and Android via mobile application management where relevant.
Microsoft Defender for Business (EDR) included with Business Premium. We tune the alerts, respond to incidents, and feed signal into our 24/7 SOC for Complete-tier clients. Defender for Identity for Active Directory hybrid environments.
Sensitivity labels, retention policies, DLP rules where data classification justifies it. SharePoint sites with permissions that don't sprawl. Teams naming conventions enforced. Microsoft Purview where the licence supports it. Sector specifics — matter-aware SharePoint for law firms, client-folder labels for accountancy practices, NHS DSPT alignment for healthcare.
Microsoft 365 Copilot surfaces whatever it can see — including the SharePoint folder shared with 'Everyone' three years ago. We run Microsoft's four-stage Copilot Readiness assessment, fix permissions sprawl and identity gaps, then deploy Copilot to the right users with the right guardrails.
We document your current tenant — licensing, identity, sharing, retention, security score. You get the report whether or not you sign with us.
Fixed-fee remediation plan. We list what to change, why, and the order to do it in. No surprises mid-flight.
Migrations run out-of-hours. Remediations are scheduled in change windows. We don't bounce mailboxes during business hours.
Tenant moves into managed service. Quarterly review covers licensing optimisation, new feature rollouts and security score.
Microsoft 365 sits inside our managed service. Licensing is at NCE list — we don't mark it up.
No. We pass through Microsoft NCE pricing at list and bill it on your monthly invoice. The work of administering it is in the per-user managed service rate (Baseline £35 user component). Some MSPs add 10–25% to licensing — we don't, because it incentivises us to over-license you.
Usually, yes. Business Premium replaces several other things you may already be paying for separately — EDR, MDM, conditional access, basic backup. Net cost often comes out flat or lower once those line items are dropped. We'll model it before you commit.
Yes. We've done dozens of Google → Microsoft migrations. Mail, Drive, calendars and contacts. We run a parallel period (typically two weeks) so users have both inboxes during transition. No data loss, no '24-hour blackout' weekends.
Centrally managed via Exclaimer or a similar tool, configured in the tenant. Marketing can update the banner without raising a ticket. Disclaimer text and brand colours stay consistent across mobile, desktop and Outlook web.
Yes — both. Copilot for Microsoft 365 needs licensing plus a SharePoint and permissions clean-up, otherwise it surfaces files users shouldn't be reading. We run a Copilot readiness assessment before turning it on. Power Automate flows we build case-by-case as part of IT projects.
We monitor service health and post status updates in your dedicated Teams channel within minutes. For genuine Microsoft outages there's nothing any MSP can do beyond comms — but our job is to tell you immediately and clearly so you're not refreshing Twitter.
Yes. Inology is a Microsoft Solutions Partner — Modern Work, awarded April 2026. That's earned through demonstrated technical capability and customer success metrics, not a flat annual fee. It also gives us escalation paths into Microsoft support that resellers don't get.
Yes. We always run the audit first — but if your tenant is in good shape, we leave it alone. Our job isn't to bill you for change, it's to keep the service running. If three things need fixing, we fix three things and bill the rest as routine support.
Talk to Brett or Simon. 30 minutes, on the phone or video. No deck, no decision pressure — we'll tell you honestly whether we can help.